All Systems Operational

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CloudCore Portal   Operational
90 days ago
99.75 % uptime
Today
Cloud OMC   Operational
90 days ago
99.92 % uptime
Today
Cloud BOSS   Operational
90 days ago
99.99 % uptime
Today
Cloud EPC Operational
90 days ago
99.97 % uptime
Today
US East MME   Operational
90 days ago
100.0 % uptime
Today
US West MME   Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Active eNodeBs
Fetching
Active CPEs
Fetching
Past Incidents
Sep 22, 2017

No incidents reported today.

Sep 21, 2017
Completed - The scheduled maintenance has been completed.
Sep 21, 02:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 02:00 CDT
Scheduled - The West Cloud EPC is being upgraded this Thursday, 12:00am Pacific. Base stations running software B100SPC008 and newer will remain active as the East Cloud EPC will not be affected. East EPC upgrade will take place the following week. West EPC downtime is expected to last around 15 minutes.

This update adds a minor bug fix which increases a field size in the event table. This resolves the issue where the eNB cell ID may be listed wrong.
Sep 19, 00:15 CDT
Sep 20, 2017

No incidents reported.

Sep 19, 2017
Completed - The scheduled maintenance has been completed.
Sep 19, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 02:00 CDT
Scheduled - The OMC, BOSS, and System section of CloudCore is being upgraded this Tuesday at midnight PST. This is a re-release of version 3.0.1, which got rolled back after issues with incorrect information being displayed from the last upgrade.

To summarize the last upgrade rollback and solution: The Apache Tomcat web service was reaching over 75% of processing threads, which would disable HTTP keep-alives. In turn, TR-069 inform messages would close and reporting from eNBs and CPEs would not be properly recorded in the OMC. To resolve this issue, we changed the Tomcat connector from BIO to APR and split Tomcat into 3 separate web services (WebServer, TR069Server, and FileUploadServer).
Sep 18, 01:26 CDT
Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 8, 2017
Completed - The scheduled maintenance has been completed.
Sep 8, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 02:00 CDT
Scheduled - The OMC, BOSS, and System section of CloudCore is being upgraded this Friday at midnight PST. This update mainly features a revamped web GUI. Downtime is expected to last 4 hours. Changelog details can be found here: https://community.na.baicells.com/t/omc-and-boss-upgrade-announcement-september-8-2017-12-00am-pacific/
Sep 6, 11:05 CDT