All Systems Operational

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CloudCore Portal Operational
90 days ago
100.0 % uptime
Today
Cloud OMC Operational
90 days ago
99.97 % uptime
Today
Cloud BOSS Operational
90 days ago
100.0 % uptime
Today
Cloud EPC Operational
90 days ago
100.0 % uptime
Today
US East MME Operational
90 days ago
100.0 % uptime
Today
US West MME Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Active eNodeBs
Fetching
Active CPEs
Fetching
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021
Postmortem - Read details
Aug 3, 18:02 CDT
Resolved - In preparation for the OMC upgrade on August 4th, 2021, the OMC database servers were synchronized 24 hours prior to the OMC upgrade (August 3rd, 2021 at Midnight PT), which was expected to last for 5 hours, however, during the database sync, the sync process was taking longer than the expected window and was stopped. Users have also reported that the communication between eNB and CPE stopped, and user traffic was impacted. We are currently investigating to see what could have caused the issue and will update all channels as information becomes available.

UPDATE: We are still investigating internally. We did however find that we had to manually sync some eNBs that were still Inactive. If anyone is still experiencing issues with the OMC connection or their eNBs being Inactive, the issue may be recovered by performing a manual sync on the eNB. To perform the manual synchronization, navigate to OMC>Monitor page and click the options (ellipsis) button next to the respective eNB SN and then click Actions>Synchronize. (edited)
Aug 3, 11:38 CDT
Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.