All Systems Operational

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Uptime over the past 90 days. View historical uptime.
CloudCore Portal Operational
90 days ago
100.0 % uptime
Today
Cloud OMC Operational
90 days ago
100.0 % uptime
Today
Cloud BOSS Operational
90 days ago
100.0 % uptime
Today
Cloud EPC Operational
90 days ago
100.0 % uptime
Today
US East MME Operational
90 days ago
100.0 % uptime
Today
US West MME Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Active eNodeBs
Fetching
Active CPEs
Fetching
May 16, 2026
Mass CPE disconnects from Cloud OMC
Resolved - This incident has been resolved and all services are fully stable.

Root Cause: The disruption was traced to a database failover event where our high-concurrency services did not automatically adapt to the new connection topology.

Preventative Measures: To prevent recurrence, we are implementing enhanced retry mechanisms for our system health checks and upgrading our connection framework to ensure seamless automatic recovery.
May 16, 01:05 CDT
Monitoring - Incident Summary
CloudCore experienced a service interruption causing mass Customer Premises Equipment (CPE) disconnects and intermittent service flapping.

Current Status
Our engineering team successfully mitigated the issue through targeted service restarts, and system metrics confirm all CPEs have reconnected. We are actively monitoring the system to ensure stability while we analyze logs to determine the root cause.
May 15, 19:57 CDT
May 15, 2026
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

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