Cloud EPC Server Outage

Incident Report for Baicells Technologies

Resolved

Thank you for your patience. We have been monitoring the Cloud EPC network since recovering the HSS database and can see UEs attaching without issue. Service has been fully restored.

Posted Jul 11, 2018 - 17:02 CDT

Monitoring

The HSS database has been repaired and UEs are coming back online. We are currently monitoring the situation to verify service is restored for all subscribers.

Posted Jul 11, 2018 - 12:21 CDT

Identified

We have identified a database issue with the HSS which is causing UE attachment issues on both EPC servers. A fix is currently in the works. Will update shortly once service is restored.

Posted Jul 11, 2018 - 11:16 CDT

This incident affected: Cloud EPC (US East MME, US West MME).